m88 live Platform Privacy Notice

This page describes what we collect when you use m88 live and how we keep that data protected. When you register an account on m88 live, we collect your legal name, email address, phone number, date of birth, and identity documents (national ID or passport) for KYC (Know Your Customer) verification. We also collect transaction records—deposit and withdrawal history, wager activity on Liga 1 and other sports, live-dealer sessions, slot play, and esports markets.

We at m88 live use your data solely to operate your account, comply with legal obligations, prevent fraud, and improve platform security. We do not sell your personal information to third parties. Your data is encrypted and stored on secure servers. This privacy notice covers what we collect, how we use it, who we share it with, and your rights regarding your information.

Our services on m88 live are available only where local law permits. You are responsible for verifying compliance with your jurisdiction's privacy and data protection laws. If you have questions about how we handle your data, contact our support team via live chat or email.

What data we collect on m88 live

We collect information in three categories when you use m88 live:

• Account registration data: Your legal name, email address, phone number, date of birth, username, and password. This is required to create and verify your m88 live account.
• Identity verification (KYC) data: A copy of your national ID, passport, or other government-issued document. We collect this once during account setup to confirm your identity and comply with anti-fraud and anti-money-laundering regulations.
• Transaction and activity data: Your deposit and withdrawal history, wager records (Liga 1, Piala AFF, Champions League, slots, live-dealer tables, esports), account balance, login history, device information (IP address, browser type, operating system), and any communication you send to our support team.

We also collect cookies and tracking data when you visit m88 live. Cookies help us remember your login status, language preference, and browsing behaviour so we can improve your experience. You can disable cookies in your browser settings, but some m88 live features may not work as expected.

How we use your data on m88 live

We at m88 live use your data for these specific purposes:

• Account operation: To authenticate your login, manage your balance, process deposits and withdrawals, and provide customer support.
• Legal compliance: To verify your identity (KYC), detect fraud, comply with anti-money-laundering (AML) regulations, and respond to legal requests from authorities.
• Platform improvement: To understand how you use m88 live (which games you play, which payment methods you prefer), fix technical issues, and develop new features.
• Security and fraud prevention: To monitor for suspicious activity, prevent account takeovers, and protect your balance.
• Communication: To send you security alerts, withdrawal confirmations, and responses to your support requests.

We do not use your data for marketing emails, promotional calls, or unsolicited contact unless you have opted in. We do not sell your personal information to third parties such as advertisers or data brokers.

Who we share your data with on m88 live

We at m88 live share your data only with trusted third parties for specific operational purposes. These include:

• Payment processors: When you deposit via QRIS, e-wallet, mobile banking, local payment, or bank virtual account (online payment, e-wallet, mobile banking, local payment), we share your name and transaction amount with the payment provider to complete the transfer.
• Identity verification providers: We may use a third-party identity verification service to confirm your KYC documents are genuine.
• Legal and law enforcement: If required by law, court order, or regulatory authority, we may disclose your account information to government agencies, tax authorities, or other legal entities.
• Service providers: Our hosting provider (where we store your data), email provider (for account notifications), and analytics service (to understand platform usage) may have access to your data under strict confidentiality agreements.

We do not share your data with game software providers, marketing agencies, or any third party outside the categories above unless you explicitly consent or we are required by law.

How we protect your data on m88 live

We at m88 live use industry-standard encryption (HTTPS/TLS) to protect data in transit between your device and our servers. Your account data, KYC documents, transaction history, and payment information are encrypted at rest in our database. We limit access to sensitive data—only authorized m88 live staff involved in account operations, compliance, or support can view your information.

We conduct regular security audits and penetration testing to identify and fix vulnerabilities. Our servers are located in secure data centres with physical access controls, backup power systems, and 24/7 monitoring. If we discover a data breach affecting your account, we will notify you and our regulators as required by law.

Your rights regarding your data on m88 live

You have the right to access, correct, and delete your personal data on m88 live, subject to legal obligations. To exercise these rights:

• Request a copy of your data: Contact our support team via live chat or email with your username and request. We will provide a summary of your account data, KYC documents, transaction history, and wager records within 10 business days.
• Correct inaccurate data: If your name, email, or phone number on file is incorrect, log in to your m88 live account and update it in the account settings. For KYC document updates, contact support.
• Request deletion: You can request account closure and data deletion from our support team. We will delete your account access immediately, but we may retain transaction records and KYC documents for 5+ years to comply with legal obligations.
• Restrict processing: You can request that we limit how we use your data (for example, disable analytics cookies or suspend marketing emails).

Our servers on m88 live may sit outside your jurisdiction; by using m88 live, you consent to cross-border data transfer as described in this notice. If you have privacy concerns, contact our support team or your local data protection authority.

Cookies and tracking on m88 live

We at m88 live use cookies to enhance your experience. Essential cookies keep you logged in and maintain your session security. Preference cookies remember your language choice and display settings. Analytics cookies help us understand which sections of m88 live (sports sportsbook, live-dealer, slots) are most popular so we can improve the platform.

You can control cookies through your browser settings. Disabling essential cookies will log you out of m88 live; disabling analytics cookies will not affect functionality but reduces our ability to improve the platform. Third-party cookies (from analytics or advertising networks) are limited on m88 live; we do not sell your browsing data to advertisers.

Contact us about privacy on m88 live

If you have questions about our privacy practices, how we handle your data on m88 live, or wish to exercise your data rights, contact us:

• Live chat: Available on m88 live during business hours for urgent privacy questions or account data requests.
• Email: Send a detailed message to our support email address. We respond within 24 hours on business days.
• Support ticket: Log into your m88 live account and open a support ticket with your privacy concern.

Include your username and a clear description of your request (for example, "I want a copy of my transaction data" or "I want to delete my m88 live account"). Our team will review your request and respond with next steps.

Changes to our privacy policy on m88 live

We at m88 live may update this privacy notice from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by email or by posting a prominent notice on m88 live. Your continued use of m88 live after changes constitutes your acceptance of the updated privacy notice.

This privacy notice was last updated in 2026. If you have feedback or concerns about our data handling practices, let us know via our support channels so we can address your concerns.

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Privacy summary on m88 live

We at m88 live collect your name, email, phone, and identity documents (KYC) to set up your account and comply with legal requirements. We also collect your transaction and wager history to operate m88 live and prevent fraud. We use your data solely for account operation, legal compliance, platform improvement, and security—we do not sell it to third parties.

Your data is encrypted and stored securely. You can request a copy of your data, correct inaccurate information, or request account deletion by contacting our support team. Our services on m88 live are available only where local law permits; you are responsible for verifying compliance with your jurisdiction's data protection laws.